Terms of Service

These terms describe how wholesale orders with AZYHAIR work. They match what is written on our wholesale page. Last updated 26 October 2026.

Who we sell to

We sell wholesale to salons, resellers, hair brands and distributors. Orders are quoted and confirmed on WhatsApp or by email. The website has no online checkout and shows no retail prices.

Minimum order

The minimum is 4 pieces per SKU, where a SKU is one texture, one length and one colour. There is no minimum on the order as a whole, so you can combine several SKUs in one order.

Pricing

Prices are quoted per order, based on your product mix. We do not publish fixed discount tiers. Repeat buyers are quoted individually. You can choose raw hair, donor hair or baby thin hair for each order; price and production time are quoted per order.

Samples

Price The listed product price
Payment Paid in full up front
Dispatch Around 7 days from payment
Quantity Any single piece

Payment

An order starts with a deposit of 30% to 50%, depending on order size and on whether we have worked together before. The balance is due once production is complete and before the order ships. We accept bank transfer (T/T), PayPal, Western Union and MoneyGram.

Production and dispatch

In-stock items dispatch within 24 hours of cleared payment. Made-to-order items (custom colours, specific lengths, wig construction and private label runs) take 5 to 7 days to produce before they ship.

Shipping and duties

Every order ships DDP (Delivered Duty Paid). Import duties and taxes are paid by us and are included in your quote. We ship with DHL Express, FedEx and UPS. Transit times by region are on the shipping page. A commercial invoice, a packing list and a certificate of origin are available on request.

Private label

Private label production starts at a $5,000 order. Printed paper labels are included. Other branded materials are quoted separately.

Claims

If something is wrong with an order, send us photos or video. We review each claim case by case.

Contact

Email [email protected] or WhatsApp +84 896 638 986. AZYHAIR, Bai Thuong, Hiep Hoa, Bac Ninh, Vietnam.

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